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Cisco Networking Academy Program (CCNA) 1998-1999-CompTIA A+ Certified Professional-CompTIA Network+ Certified Professional* Provide hands-on technical support for internal/external customers* Customized data using Open database connection or ODBC* Problem resolution of systems & networks* Testing & upgrades of telecommunication systems* Customer service is the number one factor* Auditing to assure compliance to procedures* Used Windows 95, 98, NT, 2k, XP platforms* Data Migration skills using ghost software* Evaluation of vendor supplied software for internal compatibility* Used Microsoft excel, access to interface with third party software* Travel to companies maintaining systems* Regular interface with suppliers on available technology changes* Recommendations for customizing customer needs* Build and modify hardware for specific customer needs
| msn: jparks39 | |
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